For service businesses where the first reply wins

Speed-to-lead, in your voice — in your industry.

Latchpin replies to every inbound lead in under 60 seconds — fully qualified, sounding like your team, day or night. Built for service businesses where the contractor who calls back first wins the job.

60s
Response SLA
24/7
Coverage, weekends included
7d
From contract to live
0
Pricing or booking by AI, ever
Pick your industry

Built specifically for your trade.

Latchpin's core engine is the same across industries — fast, on-brand replies in your voice. But the questions we ask, the carriers/platforms we know, and the math we run are different per trade.

Insurance

For independent commercial agencies.

You write BOP, Workers Comp, Commercial Auto, GL. You run EZLynx, Applied Epic, AMS360, HawkSoft. We know your AMS, your LOBs, and the producer-first compliance line we will never cross.

$1,800
Avg commission
25%
Leads lost to speed
See Insurance build
HVAC

For residential and commercial HVAC shops.

You run Housecall Pro, ServiceTitan, Jobber, or FieldEdge. After-hours calls go to voicemail. Customers book with whoever rings back first. We don't book jobs, we don't touch your dispatch — just the fast, qualified first reply.

$420
Avg service ticket
40%
Leads lost to speed
See HVAC build

Plumbing, electrical, roofing, restoration — if your trade lives or dies by who calls back first, we should talk. Email Garret directly.

How it works

Three steps. No new software for your team.

Whatever your trade, the engine is the same. We sit on top of the tools you already run.

Lead arrives.

Web form, email, missed call — Latchpin captures it the moment it lands, no matter the hour.

We reply in 60 seconds.

An on-brand message goes out in your business's voice, qualifying the lead with the questions your team actually asks.

Your team closes.

A qualified lead with full context is handed to your producer or dispatcher. They walk into a warm conversation while competitors are still answering their first ring.

Not sure which fits? Reach out.

I'm Garret, and I personally talk to every business that reaches out. Two-week setup, founding-member pricing for the first 5 clients in any trade. No pressure, no deck.

Email Garret directly